Returns & Exchanges
At Esposa Group, we want you to feel confident in your luxury fashion purchase. If you are not completely satisfied, we offer a seamless return and exchange process within 14 days of delivery for all eligible items.
Initiate Your Request
Log into your account portal or contact our concierge team to request a Return Authorization (RA) number within the 14-day window.
Prepare the Package
Ensure items are in their original condition, unworn, and with all designer tags and security seals still attached before placing them in the original packaging.
Ship Your Return
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location to ensure tracked and insured delivery.
Quality Inspection & Refund
Once our atelier inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing